Apple data recovery
Apple computers are known for their quality and design, but they are not immune to data loss. Typical causes are hardware failure or damage, software errors, malware and simple human mistakes.
Data recovery from Apple devices can be particularly challenging because of two features:
- Encryption: Macs with a T2 security chip or Apple silicon encrypt the internal storage in hardware. If the logic board is damaged or the key is lost, the data cannot be decrypted.
- Soldered storage: Many MacBook Air and MacBook Pro models have storage that is soldered to the logic board. It cannot simply be removed and connected to another computer.
Recovering data from a Mac therefore often requires repairing the device itself as well as professional software to rebuild file systems such as APFS and HFS+.
What we offer:
- free diagnosis of the damaged Mac,
- transparent prices without hidden costs,
- confidential handling of your data,
- return of the recovered data on a new storage device.
To place an order, call us or bring the device to our laboratory in Berlin. After the diagnosis you receive a price, and you decide whether we continue.
Data recovery process
Be vigilant and do not attempt to salvage the data on the device yourself. This can make recovery impossible.
Data recovery from storage media from other manufacturers
All orders are processed exclusively in our Berlin laboratory. The data recovery from mechanically defective hard drives takes place within a dust-free environment of our clean room workbench of clean room class 100.