030 417 25 045
Application of our own know-how
We use proprietary hard drive repair expertise to streamline and simplify data recovery techniques.
Free diagnosis
The diagnosis is basically free of charge. All orders are processed exclusively in our Berlin laboratory.
Confidential treatment of the data
Of course, your data will be treated confidentially (according to § 5 BDSG).

Innovative technologies, optimal risk assessment and rationalization of work processes are the prerequisites for successful solutions in the event of data loss and attractive pricing of the services of the company X Datenrettung.

X Datenrettung provides a complete expert service around hard disks and other storage media types:

Unique knowledge of the technical properties of different models, revisions, series of storage media and their compatibility and internal possibilities enables the company X Datenrettung to make data recovery processes more effective. We keep the costs that are irrelevant for the success of the data recovery as low as possible and therefore, in addition to the comprehensive competence in modern data recovery techniques, we also strive for the best price/performance ratio for the recovery of the data.

Google Maps Rating
Datenrettung Infoportal Rating
Microsoft Certified System Engineer
Seagate Partner

The general price level for professional data recovery is relatively high, even if the hardware defects in the data carrier are not too severe. This makes professional data recovery unprofitable or even unaffordable for some customers. This often attempts to either solve the problems themselves or turn to a vendor with limited capabilities.

X Datenrettung works in professional cooperation with a large network of specialized companies, manufacturers, experts and scientific institutions on an international level and conducts its own research in order to process data rescue more securely, efficiently and cost-effectively. We apply our own know-how from the field of hard drive repairs in order to perfect or simplify the techniques for data recovery. Our status as beta testers on some data recovery projects gives us the opportunity to have the latest technologies in their development phase. The application of innovative methods and the optimization of the workflow allow the company X Datenrettung to achieve the highest success rates in the industry despite low prices. We assess the risks and put them in relation to the costs. This is how we make the decision as to whether we can offer a certain service at a reasonable price and at the same time with a good chance of success.

Data recovery process

Be vigilant and do not attempt to salvage the data on the device yourself. This can make recovery impossible.

It is best to contact us in advance by telephone or e-mail and let us know your questions about the damage.
Diagnostics in the laboratory
After receiving the device, we start with the damage diagnosis. We analyze the nature and extent of the existing defect and determine the recovery time.
Diagnostics, which roughly describe the damage to the hard drive and determine a price range for data recovery, are carried out by us immediately. You as a customer have the opportunity to decide on the continuation of the work.
Process of recovery
Our experts perform data recovery on specialized modern equipment.
Returning Recovered Data
We will of course send your data carrier and the data that we were able to recover back to you.

We work closely with our customers. As a customer, you will be informed about the necessary work steps and risks and can then decide independently on the data recovery procedure.

We try to take all possible security measures to keep the data source intact. In general, we work with an image copy of the data medium. Of course, your data will always be treated confidentially (according to Art. 76 GDPR).

This service can be appreciated especially by those who have already had experience in the sector. Also for professional data recovery providers.

Data recovery from storage media from all manufacturers

Seagate Data Recovery Western Digital Data Recovery Toshiba Data Recovery Samsung Data Recovery Apple Data Recovery Intel Data Recovery

All orders are processed exclusively in our Berlin laboratory. The data recovery from mechanically defective hard drives takes place within a dust-free environment of our clean room workbench of clean room class 100.

Your contact person

Vladislav Dluzewski — Diploma in Information Technology

Dipl.-Ing. computer science

Vladislav Dluzewski

030 417 25 045 mail@xdatenrettung.de

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Some questions about data recovery

Why are your prices so favorable?

We keep our prices as low as possible by optimizing our working processes. We do not primarily concentrate upon the acquisition of new customers but upon the development of more elegant technical solutions. We do not pursue any cost intensive advertisement by third suppliers but focus on online presence and wide recommendation. We use our own innovative technologies and thereby recover the data of our customers faster and more effective. We work on these technologies together with other data recovery specialists worldwide. This many-sided expert knowledge acquired thereby about technical qualities of different models, revisions, series and their compatibility enables us to make the process of data recovery more effective and to solve many, even complicated or unsolvable cases at the price of our standard recovery. The waiving of an express service and therefore reduced opening hours allow us to further reduce the prices for data recovery.

Why don’t you offer an express service?

Most data recovery cases are finished within 2-5 working days without an express service. For a data recovery of damaged hard disks, data carriers of the same model are often required as a donor or for other purposes. There are hundreds of hard disk models and revisions. To buy them all and to hold ready, an at least 5-figure amount would be necessary yearly. By Internet trade like eBay, it is possible to purchase the necessary hard disks short-dated. However, with rare models it could last longer. We have the most common hard disk models in stock. The client can talk with us about a faster handling in every individual case.

After the customer has described the case, can you define the problem and quote the price?

The devices and operating systems with which hard disks are tested at home or in a PC shop are intended for the work with perfectly functioning hardware and not for mistake diagnostics. The tools that carry out surface scans cannot distinguish, for example, defective sectors from defective heads. Usually, the description by the customer just leads us to the conclusion that the hard disk is defective.

Why is the diagnosis binding?

We want to concentrate upon the recovery of your data. Diagnosis and data rescue are processes which recur on the whole. If we approach your data during the diagnosis process, it simply makes sense to save them immediately than to discuss the price first. In order to estimate the degree of the damage in case of surface damages, the surface must be scanned. However, it is reasonable to immediately copy that data while scanning them. Every diagnosis, whether free of charge or not, is no harmless and safe process. During the diagnosis the hard disk is more or less manipulated by the data rescuer. Possibly, one can get the data after the diagnosis only at the company which has carried out the diagnosis.

Can you also save the data of hard disks after damage by fire or water?

After long-standing experience in repairing hard disks, X Datenrettung offers its services for data recovery of physically and mechanically damaged hard disks since 2003. Till now there was no hard disk that was damaged by fire or water (however, by Coke). Some other factors like incorrect manipulations of the hard disks for example, affect the possibility of a data recovery far more negative than the elements fire and water.

What are your success rates?

Unrealistic statements regarding the success rate for data recoveries often reveal more about the marketing strategy of a company than about its technical possibilities. We could definitively help in more than 85% of the cases handed over to us and this at a reasonable price. The remaining cases are a little more difficult to judge. Either the expenditure was too big and accordingly the price was too high for the customer, or the hard disk had a such damage that no more data rescue was possible.

Data recovery head crash.
Unfortunately, there are also cases that don’t allow a data recovery even theoretically. The head slider has completely destroyed the magnetic surface.
Why is it so expensive to change the head arm?

To change the head arm is a serious operation. An exchange of the heads doesn’t bring the hard disk back to its original state. After the exchange of the heads, the old settings are not value anymore. However, by means of special techniques, it is possible to read the data.

I only need some files. Does the data recovery thereby become cheaper?

It’s dependent on the state of the hard disk. Three main processes can be specified for a data recovery:

  1. get access to the data surface if the hard disk has a technical defect;
  2. make an image copy of the data carrier, especially if other processes are risky or impossible due to the state of the hard disk;
  3. the software data recovery if the file list is damaged and files must be searched for.

In easier cases, one or two steps of this procedure can be left out.

I was told by a PC expert that the hard disk would be absolutely dead. Can you, nevertheless, do something?

We cannot estimate the knowledge of other experts (e.g., friends, PC emergency services, administrators, other data recovery suppliers etc.). Those experts that we can count on are known to us personally. General PC knowledge and general equipment of the PC workshops are not sufficient for a correct diagnosis of a hard disk. We exclusively deal with data carriers and therefore we have more possibilities.

Do you recover the data of physically damaged hard disks on your own or do you transmit the hard disks to another data recovery company?

We have all necessary technology in the area of data recovery and work on all cases ourselves — whether with hardware or software damages.

What else is important?

The data recovery specialist is no magician and can only try to save the lost data.

Do not forget: always make backup.