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Application of our own know-how
We use proprietary hard drive repair expertise to streamline and simplify data recovery techniques.
Free diagnosis
The diagnosis is basically free of charge. All orders are processed exclusively in our Berlin laboratory.
Confidential treatment of the data
Of course, your data will be treated confidentially (according to § 5 BDSG).

Due to the existence of different versions of the Android OS, problems often arise first, which can lead to unwanted data loss. In more than 60% of all cases, however, the user does not even have a part in it. The most common causes of data loss on Android devices include the following:

  1. Faulty software update.
  2. Accidental data deletion by the user.
  3. Bad apps that can cause database crash or data deletion.
  4. Incorrect behavior of the OS when writing or deleting data within the flash memory.
  5. Viruses and malware can be another cause of data loss. However, it is rare for data to be lost due to viruses. To ensure that a cell phone is not infected with viruses or other malicious software, an advanced software analysis should be performed.
Google Maps Rating
4.9
Datenrettung Infoportal Rating
5.0
Microsoft Certified System Engineer
Seagate Partner

Data recovery process

Be vigilant and do not attempt to salvage the data on the device yourself. This can make recovery impossible.

1
Recommendations
It is best to contact us in advance by telephone or e-mail and let us know your questions about the damage.
2
Diagnostics in the laboratory
After receiving the device, we start with the damage diagnosis. We analyze the nature and extent of the existing defect and determine the recovery time.
3
Pricing
Diagnostics, which roughly describe the damage to the hard drive and determine a price range for data recovery, are carried out by us immediately. You as a customer have the opportunity to decide on the continuation of the work.
4
Process of recovery
Our experts perform data recovery on specialized modern equipment.
5
Returning Recovered Data
We will of course send your data carrier and the data that we were able to recover back to you.

Data recovery from storage media from all manufacturers

All orders are processed exclusively in our Berlin laboratory. The data recovery from mechanically defective hard drives takes place within a dust-free environment of our clean room workbench of clean room class 100.